The contractor shall assign an individual to serve as a Program Manager for this effort. When possible, a single individual shall perform dual functions of Program Manager and Senior Functional Expert. This person shall be the single point of contact for the COR. The name of the Program Manager, and the name(s) of any alternate(s) who shall act for the Contractor in the absence of the Program Manager, shall be provided to the Government upon award of the TO.

• Demonstrated ability for oral and written communication with the highest levels of management;
• Demonstrated excellence in planning, directing, and managing Data Center IT projects/operations in an organization similar in size to DISA-J6
• Demonstrated successful working knowledge and supervision of employees of various labor categories and skills in efforts similar in size and scope as referenced under this TO.

• Knowledge of industry accepted standards and best practices related to Data Center operations
• Knowledge of DFARS and FAR regulations and requirements.
• Knowledge of IP and optical network operation.
• Knowledge of DoD network and system security requirements.
• Knowledge of and experience with help desk support and operation.
• Knowledge of networking and network-based software applications.
• Demonstrated experience in a DoD IT environment
• Experience managing performance-based contract TOs
• Demonstrated experience with the ITIL framework (currently v3)
• Bachelor’s degree or equivalent experience with a major in a field that provides substantial knowledge useful for managing IT requirements similar to those of the PWS requirements.